Section 8: Investor / Client Communication & Transparency “Trust Talk & Transparency Scale Of Farm Managers”
8.1 Initial Needs Assessment & Vision Alignment with Client; When starting with a new investor, do you just nod at everything or truly map their vision and expectations? 👉 Like building a house: some masons start laying bricks immediately, others first ask, “Do you want 2BHK or 3BHK, with balcony or terrace?”
8.2 Transparency in Communication & Decision-Making; Do you keep investors fully in the loop, or update them only when cornered? 👉 Like a hospital: some doctors explain every report, others just say “operation karna padega.”
8.3 Reporting Style (weekly updates, digital dashboards, etc.); How do you update investors—occasional phone calls or structured dashboards? 👉 Like school reports: some parents get info only on exam day, others see weekly homework reports online.
8.4 Ability to Train/Handhold Client (especially absentee landowners); Do you educate clients about farming realities, or let them stay clueless? 👉 Like a driving school: do you let the learner sit in passenger seat forever, or let them practice steering too?
8.5 Dispute Handling & Grievance Redressal Mechanism; When conflict arises, do you fight, avoid, or resolve professionally? 👉 Like neighbors over parking: some shout, some ignore, some form RWA to solve.
8.6 Use of Separate Bank Accounts, Open-Book Policy; When handling money, do you mix funds or keep things separate and transparent? 👉 Like joint family expenses: do you mix everyone’s money in one dabba, or maintain separate accounts for clarity?
8.7 Structured Grievance Redressal; Do you have a system for complaints, or do investors shout till someone listens?
8.8 Transparency in Contracts, Accounts, and Reporting; Are contracts and accounts crystal-clear or full of fine print? 👉 Like buying a flat: some give 3-page paper, others give RERA-approved 50-page agreement with builder, buyer, bank all aligned.
